Frequently Asked Questions

Search for an answer to your question below.

If you’re not able to find the answer to your question(s), please get in touch via the contact us form.

How do I use the equipment in the room that I’ve booked?

You can find instructions to all the equipment in each room on the ‘Equipment Instructions’ website page.

How do I book a room at the Princess Gwenllian Centre?

Please visit the ‘How to Book‘ website here to learn about the simple booking process.

Is there disabled access throughout the venue?

We have a dedicated ‘Disabled Access‘ website page that goes into the detail about the disabled access throughout the venue. Let us know if you have any further specific requirements that this page does not answer for.

Where is the Princess Gwenllian Centre located?

You can find a map with the address and What3Words location setting on the ‘Contact Us’ website page.

Is there parking at the Princess Gwenllian Centre?

Yes. The centre has free parking for 50 plus cards and an electric charging point for electric cars.

Can I serve alcohol as part of my event?

The Hirer is not permitted to serve alcohol.

The Centre has a Bar that can be hired in conjunction with any Event. Alcohol may only be served by the Centre’s own staff.

Centre staff will ensure strict adherence to a Challenge 25 policy.